The customer-facing terms for using the storefront

These terms describe the customer-facing expectations for using the storefront, browsing products, and placing orders.

They are written to make the shopping experience clearer rather than to introduce hidden conditions.

Customers are expected to provide accurate contact and delivery information when completing checkout.

The storefront may rely on the latest available product, payment, and shipping information presented during the customer journey.

Cash on delivery means payment is due on delivery, collected by the courier when your order arrives — it is not charged in advance.

Online payments are authorized through our secure payment gateway at checkout. An authorization confirms the payment method is valid and able to cover the order; it is a separate step from the order itself being confirmed.

The payment methods available for a given order are shown at checkout and may vary by delivery location or order value.